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Tuesday, February 15, 2011

Free Replacements!!! Good companies!

My mother in law has had a few items break in the last few months.  One of them being a Keurig system, that was a gift a little over a year ago, and the other being a Bona mop.  Both of them she loves to use.  So, I called both companies and was met with a great response..."We'll just send you a replacement system."  No questions asked, no problems.  Point of this post---if something breaks, don't throw it out before you call the producing company and ask if there are any trouble shooting things you can do.  I was so please with the response  The Keurig company sent us a brand new machine with some samples and the   Bona company sent us a new mop within two days of the call!!

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